Samsung Best smartphone Galaxy Note 7, is now not best in the market. We all know about its news that it got exploded after the few weeks of its launch. Its replacement units are also got fire.
Around all these reports are that Samsung is shutting off its production line of Galaxy Note 7. According to the sources on Monday replacement unit also got fire after this Samsung decided to it shut down. Now big question is that what will Samsung do next.
Company Facing Problems To their Brand Value
From 1960, South Korean company Samsung is on the top of manufacturing consumer electronic goods. Now Samsung is going through bad time.
The reason behind this is company best smartphone, Constantly galaxy note 7 explosion reports and viral photos of burned smartphone on social media deteriorate its image.
Telecom Provider Denied for Replacement After the Reports
The AT&T and T-Mobile networks said they would no longer replace the devices in the US, while the latter said it would halt all sales of the phone.
"While Samsung investigates multiple reports of issues, T-Mobile is temporarily suspending all sales of the new Note 7 and exchanges for replacement Note 7 devices," T-Mobile said on its website.
Affect On Samsung
Last month survey monkey did the survey in which 26 % users of Galaxy Note 7 are now planning to buy iPhone. This survey also showed that 18% users of Note 7 also wanted to replace this device with the new one.
According to the last month study also shows that 34% customers are not wanting to buy any other Samsung device.
Last week news agency Reuters publish the report from the Samsung sources. Because of Galaxy Note 7, Customers loose the faith in companies products. Another source also tells that if the company didn't take immediate action peoples loose their hope.
Is Really Company Shutting off the Galaxy Note 7
This becomes more challenging for the company. This means that company confront that it's their mistake. However with this people also thinks that they are got cheated. Not only with money but also with their emotions. Through this people also get the wrong message that Tech giant company is shutting the Note 7 Line because they knew the problem.
Now it seems interesting that what will company do for their goodwill . Are they replace the device or shutting down the Galaxy Note 7 production line Permanently.